Casio IT-G500

The IT-G500 provides visibility, usability and convenience all in one. The design focuses on operability down to the smallest detail, including easy-to-hold ergonomically shaped grips, rounded corners for easier scanning, and an optimized key layout. It has been designed to meet the performance required for a wide variety of working environments, with a powerful CPU for faster processing and communications speeds.

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The design of the body adopts the ISO13407 Human-Centered Design process, with the focus on operability down to the smallest detail, including easy-to-hold ergonomically shaped grips, rounded corners for easier scanning, and an optimized key layout. It has been designed to meet the performance required for a wide variety of working environments, with a powerful CPU for faster processing and communications speeds.

The evolution of the handheld terminal has entered a new era. With this, usability has reached a new level that ensures convenience and comfort in a diverse range of tasks.

Human Centred Design

CASIO employs human-centered design methods during product development. We produce prototypes based on data obtained from user interviews and behavior observation that mimics actual worksites and then perform testing and verification from the perspectives of usability specialists and users alike.

The results are fed back to the design teams, and shapes and designs are perfected through repeated refinements.

A body shape designed to ensure a comfortable grip
We conducted tests on a series of actions involving holding the terminal, viewing the screen and scanning then designed the body shape, grip material, surface treatment, and other details on the basis of the test results. This process resulted in an ergonomically shaped grip that fits comfortably in the hand and permits operation for many hours without fatigue.

Downward scanner angle to facilitate easier scanning
We scanned barcodes placed at various heights, measuring work times and muscle load and also performed eye movement tracking. Analysis of the resulting data led to adoption of a downward scanning angle that places little strain on the eyes, arm, or hand and ensures reliable scanning even of barcodes in high and low locations while viewing the screen at the same time.

Key shape designed for ease of input
We performed actual input operation using design prototypes with different combinations of key shape, size and pitch then compared ease of input. By compiling data on the operating experiences of test subjects and making repeated improvements, we arrived at a key design that enables comfortable, accurate input.

High Resolution

Large-screen 4.3-inch touch panel LCD
Equipped with a 4.3-inch LCD panel, one of the largest in the industry. The high resolution WVGA screen allows for exceptional clarity of text and images.

Resistive touch panel
Enter data and enlarge or reduce images with a touch of the screen. And because it uses resistive touch technology, the touch screen responds even when the operator is still wearing gloves.

High Speed

Improved hardware specifications
Equipped with a powerful CPU and high-speed memory for faster input, display and transmission. It also supports high-speed data communication both indoors and outdoors as well as fast scanning of damaged codes for faster task completion.

  • ARM Cortex-A9 (1.5 GHz)
  • Support for 3G data communication (HSPA) and voice calls
  • IEEE802.11a/b/g/n-compatible
  • NFC reader/writer (RFID-compatible)

High Performance

Toughness you can trust
The rugged design is built to withstand challenging environments. The construction prevents twisting or warping of the terminal when dropped. Its rugged environmental shielding means it can be used in the harshest situations, such as out in the rain, or in a dusty warehouse.

  • Drop impact resistance: 1.5 m
  • Operating temperature: -20°C to 50°C
  • IP67-compliant dust and water splash-proof
Model IT-G500-15E IT-G500-G15E IT-G500-C16E IT-G500-GC16E IT-G500-25E IT-G500-C26E IT-G500-GC26E IT-G500-C21E IT-G500-GC21E
Laser Scanner
CMOS Imager
RFID / NFC Functionality
WWAN Data Communication
WWAN Telephony
Microphone / Receiver
Expansion Port
Windows®Embedded Handheld 6.5
Windows® Embedded Compact 7
Model Series CASIO IT-G500 series
CPU ARM®Cortex®-A9, 1,5 GHz, dual-core
Operating System
(model dependent)
Microsoft® Windows® Embedded Compact 7 or Embedded Handheld 6.5  (english versions)
Memory RAM
(model dependent)
1 GB in versions with WEC 7 or 512 MB in versions with WEH 6.5
Display Size 4.3 inch (110 mm) diagonal
Resolution 480 x 800 pixels, WVGA, 16,700,000 colours
Technology TFT colour LCD with LED backlight and touch panel
2 LED Indicators 1: Battery charging status (red, orange, green)
2: Communication/ scan/ application status (blue, orange)
Input Keyboard 10 numeric keys with phone keypad characters, 4 function keys (colored),
Enter key, Cursor keypad, CLR key, Fn key, Font key, (-) and (.) keys (all backlit), On-/Off key
Scan Trigger 3 large scan release buttons (center, left and right)
Touch-screen Industrial touch panel (scratch-resistant) with resistive touch
WLAN IEEE 802.11 a/b/g/n (max. 65 Mbit/s), security standard and encryption WPA2/AES
(model dependent)
3G: HSPA, UMTS (900/2100 MHz), EGPRS (EDGE), GPRS, GSM (850/900/1800/1900 MHz)
Bluetooth® Bluetooth®  integrated + EDR
(model dependent)
12 Channel Receiver, NMEA-0183, standard in versions with WWAN
Interfaces Memory Card Slot Compatible with microSD memory cards (SDHC)
SIM Card Slot Compatible with microSIM cards, standard in versions with WWAN
Expansion Port Electrical and mechanical connection for external hardware modules
USB Port Version 2.0 (host / client), USB connection with docking station or Micro-USB AB connector
Headset Connector 3.5 mm jack for earphone and microphone
Digital Camera
(model dependent)
Photo / video, resolution 5.0 MPx, lens (f = 3.53 mm, 1:2.8), autofocus and LED flash
Audio Integrated microphone and receiver for telephony (model dependent) speaker for signals and alarms etc.
Vibrating Signal Confirms successfully decoded ident codes
Laser Scanner
(model dependent)
Technology Laser diode, resolution 0,127 mm, scan rate approx. 100/s
Reading Distance Approx. 40 to 550 mm
1D Symbologies
EAN-8, EAN-13, UPC-A, UPC-E, ITF 2/5-Interleaved, Codabar (NW-7), Code11,Code 32,
Code39, Code93, Code128, GS1-128 (UCC/EAN128), MSI, ISBT, GS1 DataBar Omnidirectional,
GS1 DataBar Truncated, GS1 DataBar Limited, GS1 DataBar Expanded and 2/5-Industrial
2D Stacked-Codes
GS1 DataBar Stacked, GS1 DataBar Stacked Omnidirectional, GS1 DataBar Expanded Stacked
(model dependent)
Technology Autofocus CMOS imager, resolution 832 x 640 px, 1D = 0.127 mm, Stacked = 0.169 mm, Matrix = 0.191 mm
Reading Distance 50 – 400 mm, depending on type (1D / 2D), size and print quality of the ident code
Aimer Laser beam 650 +10/-5 nm, power 1 mW or less
1D Symbologies
Same as in the laser scanner version, but without 2/5 Industrial Code
2D Stacked-Codes
Same as in the laser scanner version, plus PDF417, Micro PDF, Composite, Codablock F
2D Matrix-Codes
DataMatrix, Maxicode, QR-Code, Aztec-Code, Micro QR

(model dependent)
Technology Reader / writer, NFC interface, protocol-2 (ISO 21481), frequency 13.56 MHz
NFC Standards ISO 14443 Typ A/B, Mifare®, FeliCa®
RFID Standards ISO 15693, I-CODE, SLI®, Tag-It®, my-d®
Power Operation 3.7 V lithium-ion battery pack: standard = 1,850 mAh, large = 3,700 mAh
Memory Backup Integrated lithium battery
Environment Drop Durability Drop height: 1.50 m onto concrete
Dust / Water Durability IP67 protection rating, IEC 60529 compatible (dust-proof and water-resistant against temporary submersion)
Operating Environment Temperature range –20 to +50 °C, relative humidity 10 to 90 % (no condensation)
Dimensions (W x H x D) Approx. 74 x 175 x 22 mm (basic device size)
Weight (with standard battery) Approx. 245 to 270 g (WWAN model)

Microsoft® Windows® and Windows® Embedded Handheld 6.5 or Embedded Compact 7 are registered trademarks of the Microsoft Corporation, USA. MIFARE is a registered trademarks of the NXP B.V. The BluetoothTM trademark is owned by Bluetooth SIG, Inc., U.S.A. and licensed to CASIO Computer Co., Ltd.. Other Product- and company names are either trademarks or registered trademarks of the respective owners. The design and specifications may be varied without notice. The colour display of pictures may vary from the actual colours. Screen images are simulated representations. The specifications in the table above are as of June 2016, and are subject to change without further notice.

Cradles, Chargers, and Batteries

Communication (USB) and charging cradle

Communication (Ethernet) and charging cradle

Cradle with charging function only

Lithium-ion battery (1850 mAh, 3.7 V)

Lithium-ion battery (3700 mAh, 3.7 V)

AD-S42120C-N5 AC Adaptor
Power supply unit for HA-P62IO and HA-D32DCHG

AD-S90190C-N5 AC Adaptor
Power supply unit for HA-P60IO and HA-P30CHG

Other Accessories

HA-P22FBC Battery Cover
Battery cover, flat, pack of five (for HA-D20BAT).


“Telstra had a need to replace the current Barcode Reader technology used for our Payphone coin collection and serviceability recording across the nation. Searching nationwide for a supplier we came across ASP who has a proven track record with experience, knowledge and costs unequalled by any other supplier. … All concerns raised were quickly put to rest as ASP staff came up with suggested solutions time and time again. Their intimate knowledge of the product and their contacts with different manufacturers appeared to be endless. I have never seen a group of people work so well as a team to deliver a superior product.

Working with ASP I have noticed their: knowledge of Barcode Reader technology; customer support; delivery; pricing; and their innovation, to be unmatched by any other supplier I approached.

It is a pleasure to be able to deal with such a professional group of people and I can recommend ASP Microcomputers without hesitation to any business wishing to move into the field of barcode reading technology.”

The solution is an integral part of the business and we are glad we made the choice…

“Since we have been using the ASPluris™ Solution with Casio scanners they have proven to be a great success. As the business grew, efficiency was a key factor, particularly in the warehouse picking times. The solution has helped increase efficiency, picking times and errors have been reduced dramatically and order tracking has improved. Overall we are very pleased with the solution and would recommend it to any similar business.”

Lino Scognamiglio
Managing Director
Bio Living

Extending your existing MYOB software into a complete ERP/WMS with mobility is now achievable. ASPluris provides Bio Living with productivity and efficiency gains in their warehouse operations.


In 2007, Bio Living was started by two forward thinking individuals who identified the need for organic and health food products in Australia.
Bio Living encompass a number of brands under their banner, from Organic Baby Foods, Pasta, Breakfast Cereals and Biscuits, to Gluten Free Food and a large range of Natural and Organic Skin Care and Cosmetics.
Today, Bio Living has grown to be recognised as one of the major distributors of health and wellbeing products across health and organic food stores, pharmacies, convenience stores and independent supermarkets in Australia.
For retailers they are becoming a “one stop shop” with over 2000 products in their range.

Project Objectives

To meet the evolving needs of a growing business and to have full visibility into the warehouse operations. To reduce out-of-date inventory holdings. And to protect the investment in the MYOB financial software backbone.


  • Real time [WiFi] transactional information flow
  • Multi user
  • Multitasking – for receiving and dispatch functions
  • Scalable – easily add users as the business grows
  • Modular – provides additional functionality, e.g. stocktake and field mobility, easily and cost effectively
  • Configurable – to meet business process requirements
Modular Mobility for MYOB Image1


  • Reduced time for order picking
  • Reduction of picking errors
  • Accurate real-time inventory visibility and processing
  • Date and batch code controlled inventory rotation
  • Ability to monitor staff KPI’s such as time taken to pick
  • Ability to scan multiple pack size barcodes per product
  • Perform stock adjustments on the fly

Hardware and Software

  • ASPluris™ Mobility Software
  • Ostendo® Operations Software
  • MYOB Premier (existing)
  • Casio DT-X8 Rugged Handheld