While we do everything we can to make sure your product is operating at the standards you expect for as long as possible, sometimes things do go wrong. And for us to be able to repair and return your item(s) so that the time you are separated from it is kept to the absolute minimum, we will need all the information we can get. So please click on the form below to open or download it (depending on your browser settings).
Once you’ve opened the form in your browser, fill it in with as much detail as possible, print it out, and send it along with your goods to us. It’d also help if you could email the form to firstname.lastname@example.org so that we know your product is being returned for repair.