My computer has been upgraded, and there’s nowhere to plug the homebase in

Your computer most likely now only has USB ports. We can supply a USB Homebase, but you’ll need to check first that your Z4 DataTraq (or Portable Barcode Reader) will work with it.

You can use ‘Function 00‘ to display the firmware version number – the number in the top right corner has to be at least 407.

If it is, then you can just purchase the USB Homebase, plug it in and you’re set. If it’s a lower number, please contact our service department – your unit may just need a simple firmware upgrade.