From the start, years ago, we knew that ASP would only flourish if we looked after the interests of our clients.

• Designing and distributing products that met their needs.
• Listening and advising them honestly and consistently.
• Operating honestly and ethically at all times.
• Admitting and promptly correcting mistakes if they were made.
• Delivering promptly.
• Supporting its products efficiently.

and above all, doing it with a smile!

Just as then, this remains the commitment of our staff today.

Here are some comments from just a few of our thousands of clients. If you haven't dealt with ASP before, this is our invitation to give us a call, and find out how we can help you smile when it comes to implementing Data Capture Solutions.

If you're an existing client, just remember to give us feedback, good or bad. If we don't know, we can't improve.
Paul Stuart, Managing Director

AUSTRALIAN BUREAU OF STATISTICS
"Throughout the development process of the flow control system there have been challenges for ASP. In every case their team has been able to provide a solution to any issue that we have presented them. This system is critical to the day-to-day operations of the DPC and ASP have delivered a system to meet our stringent security requirements, complex movement rules for the various pack types, management and reporting facilities, all in a user friendly intuitive solution. ASP have been an excellent business partner for the ABS. I particularly have enjoyed the relationship that has been developed that extends beyond a contract." - Paul Lowe, Executive Director, ABS - Data Processing Centre

HOLMESGLEN INSTITUTE OF TAFE
(Included in a list of six things he likes about ASP) "The company has made a file of our special requirements and can quickly carry out this work. We are only charged on a time basis for it, and so ASP's file is saving us money. When a technician has been available, I have been asked if I wanted to wait whilst the work was done on the spot. I have then been offered coffee and good books to read." - Stephen Harrison Systems Manager (Information Commons) Holmesglen Institute of TAFE

SCHOOL
"AssetTraq is the type of product that you usually only dream of. Absolutely exceptional!! It takes the hassle out of stock-takes. They are now an easy task. It takes care of just about everything - except the walking. If the unthinkable happens and you need help the phone support is just as good. Well done guys, you are a credit to the industry, keep up the great work." - Chriss Green, Heatherhill Secondary College

TELSTRA PAYPHONES
"I have been dealing with ASP for the past 6 months. Telstra had a need to replace the current Barcode Reader technology used for our Payphone coin collection and serviceability recording across the nation. Searching nationwide for a supplier we came across ASP who has a proven track record with experience, knowledge and costs unequalled by any other supplier. ... All concerns raised were quickly put to rest as ASP staff came up with suggested solutions time and time again. Their intimate knowledge of the product and their contacts with different manufacturers appeared to be endless. I have never seen a group of people work so well as a team to deliver a superior product.

Working with ASP I have noticed their: knowledge of Barcode Reader technology; customer support; delivery; pricing; and their innovation, to be unmatched by any other supplier I approached.

It is a pleasure to be able to deal with such a professional group of people and I can recommend ASP Microcomputers without hesitation to any business wishing to move into the field of barcode reading technology." - David Humphreys, Manager, Telstra Payphone Services

SCHOOL
"Being quite used to long delays in affecting repairs because of such distance involved, we were impressed with the speed of your service something most local companies could not match." - Anne Kippin, Teacher Librarian, White Rocks State School, Earlville, Qld

OEM CLIENT
"Dealing with ASP over the past years has been a pleasure. Their technical support is excellent, expert and prompt; delivery is on time, all the time; pricing is competitive; products are innovative; and their products are reliable and well matched to the typical needs of our user base.

In summary, I can recommend ASP Microcomputers without reservation. The company maintains a level of efficiency and ethics that are quite uncommon in the field of Information Technology. And of course, they are an Australian Company with many Australian made products." - Straughan Schofield, Operations Manager, Tower Software, Canberra

QUEENSLAND BLOOD BANK
"The Queensland Division of the Red Cross Blood Transfusion Service has been dealing with ASP for over four years. We currently use over forty ASP Dual Interface Barcode Readers and CCD Touch Scanners in our donor blood collection areas and also in our blood labelling/despatch areas. The fact that the equipment is scattered over the entire State means that we need it to be extremely reliable - we have not been disappointed. Service and technical support offered by ASP Microcomputers has always been first class and I would have no hesitation in recommending their services." - John Donoghue, Computer Manager, Red Cross Blood Transfusion

SCHOOL
"I was in the middle of stocktake when my old wand decided it couldn't wait for the year 2000 and died. I rang ASP and worked out what would be my best option sent a fax confirming my order and the next day I had my new scanner in the library working. Wow if only other businesses could supply like this." - Prue Wilesmith, Librarian - Belmont Primary

MUNICIPAL LIBRARY
"The staff of ASP are always most helpful and professional and this is important to me as a customer." - Janice Nitschke, Director, Library and Information Services, Wattle Range Council, SA

SCHOOL
"I would just like to thank you for the fabulous service your firm has just given me. I ordered a cable from you on Monday and I received it on Tuesday. As you can see I am from Kalgoorlie in Western Australia and your service was greatly appreciated. It is very rare to get such great service these days." - Laraine Cowie, Library Officer, North Kalgoorlie Primary School, WA

BARCODE RENTALS
"ASP supplied Coogi with 21 Portable Barcode Readers 4 years ago and have also supplied Coogi with hire BCR's for cyclic stocktaking. The BCR's are used throughout our knitwear manufacturing business for collection of production data through to shipping and finished goods stock control, reading several different barcode types. There is virtually no training required to operate this equipment and staff have found the units very easy to use. Service and support provided by ASP is offered promptly and efficiently and I have no reservation in recommending their goods and services." - Kaye Clough, System Administration, Coogi Australia Pty. Ltd., Victoria

ZIPNET TIMESHEET
"ASP came up with the Roster option after seeing how we worked. Paul from ASP was running a Training Session for us and said he thought ASP could make this even easier for us. Then a few weeks later they got us in to show their new Roster option, and it was brilliant! We have eliminated human error, saved ourselves a lot of time, and we're really happy. ASP took the time to look at what we were doing and come up with improvements we didn't even dream of." - John Hill, Fountain Gate Bingo Centre, Victoria